This is a temp-to-perm opportunity with a business that serves multiple industries and values proactive, detail-oriented support. You’ll be trusted to manage high call volumes and appointments while working remotely, with regular in-person meetings in Charleston, SC.

About the Role:
In this role, you will be the first point of contact for clients and callers, handling incoming inquiries. You will manage schedules, coordinate appointments, and support day-to-day office operations, ensuring a smooth and professional experience for all stakeholders. Your ability to work independently and stay organized in a remote setting will be key to your impact and long-term success in the position.

Key Responsibilities:
* Answer and route high-volume incoming calls via VOIP, providing a professional and courteous first point of contact.
* Manage appointment scheduling and calendar coordination.
* Monitor and respond to voicemail, email, and message inquiries, ensuring timely and accurate follow-up.
* Maintain up-to-date records, logs, and basic documentation using office software and internal systems.
* Organize daily workflow, prioritizing tasks and managing time effectively in a remote environment.

Key Requirements:
* Strong customer service skills with a professional, clear, and confident verbal communication style.
* Demonstrated ability to manage high call volumes using VOIP or similar telephone systems.
* Experience coordinating schedules and appointments.
* Self-starter mindset with the ability to work independently and maintain productivity remotely.
* Residence within 45 miles of Charleston, SC to attend required in-person meetings.

Qualifications:
* High school diploma or GED required.
* Associate degree or relevant post-secondary coursework in business, office administration, or related field preferred.
* Any customer service or office administration training or certification is an advantage.

If you are a proactive, service-focused receptionist who thrives in a remote environment and can confidently handle a busy phone line, we encourage you to apply.

Join a stable, growth-oriented manufacturer in Charleston. This is a permanent opportunity to take ownership of production planning activities, working closely with operations, supply chain, and purchasing to keep the plant running smoothly and predictably.

About the Role:

You will be responsible for developing and maintaining detailed production plans that align demand, capacity, and material availability to meet customer requirements. Working within an ERP environment, you will translate forecasts and orders into executable schedules, ensuring optimal use of resources while minimizing inventory risk. Your work will have a direct impact on lead times, service levels, and overall plant performance.

Key Responsibilities:

• Create and maintain daily, weekly, and monthly production schedules based on demand forecasts, customer orders, and capacity constraints
• Run and interpret MRP outputs to generate timely work orders and purchase requirements for materials
• Analyze production capacity and resource availability to balance workloads and adjust schedules as needed
• Monitor inventory levels of raw materials, WIP, and finished goods to support production while avoiding stockouts and excess
• Coordinate closely with procurement, operations, and logistics to align material arrivals, production runs, and shipment plans
• Update and manage planning data within the ERP system, ensuring accurate routings, lead times, and master data
• Track schedule adherence, identify bottlenecks or variances, and recommend corrective actions to improve performance
• Communicate plan changes and priorities clearly to production supervisors and cross-functional stakeholders

Qualifications:

• Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, or a related field
• Formal training in ERP/MRP systems or production planning tools (preferably SAP)