Seeking an experienced business to business Customer Service Representative for a position located in Charleston, SC.
This role focuses on managing business to business customer relationships and ensuring smooth communication across teams and departments. Responsibilities include professionally handling customer interactions via phone and email, processing and managing incoming orders (including any changes), and coordinating closely with internal teams both locally and globally. The position also involves addressing customer complaints promptly, supporting accounts receivable activities, and providing accurate information to team members. Adherence to company policies, proper use of internal systems, and a willingness to take on additional duties as needed to support organizational goals are essential.